Cancellation , Exchange and Refund Policy

This Cancellation , Exchange and Refund Policy ("Policy") applies to purchases made through our online store https://thecornerdxb.org/ (the "Store").

Cancellation Policy

You may cancel your order within 2 days of placing the order for a full refund. After this period, cancellations may not be possible as we strive to process orders promptly for timely delivery. To request a cancellation, please contact our customer support team at thecornerdubai@gmail.com with your order details and one of our customer care representatives will contact you within 48 hours.

Exchange and Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may request an exchange within 14 days from date of receiving your order or refund within 3 days from date of receiving your order. To be eligible for an exchange or refund, your item/s must be unused, in the same condition that you received it, and in the original packaging.

How to Request an Exchange or Refund

To request an exchange or Refund , please contact our customer support team at thecornerdubai@gmail.com with your order details and reason for the exchange or refund request. We may require proof of purchase or additional information to process your exchange or refund. Exchanges or refund will be processed once the original item is returned to us and after verification of the item’s conditions.

In the event our team confirm that you are eligible for refund , the payment will be processed within 14 days from our team confirmation

Non-Exchangeable and Non-refundable Items

Certain items are not eligible for exchange or refund , including:

- Gift cards

- Personalized or customized items

- Perishable goods

Shipping Costs

Shipping costs for exchanges and refund are the responsibility of the customer. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at thecornerdubai@gmail.com for assistance. We will work with you to resolve the issue as quickly as possible.

If you have any questions or concerns about our Cancellation and Exchange Policy, please contact us at thecornerdubai@gmail.com